• English designation: Network engineer
  • Job group: Development (build)
  • Synonymous designation: ICT network technician, telematics technician, data communication specialist, network designer
  • Job number: 37
  • Lower management (M1)
  • Middle management (M2)
  • Higher management (M3)
  • Upper management (M4)

Professional Tasks

  • Reviewing the needs of the business with regard to communication networks
  • Reviewing proposed solutions based on network requirements
  • Creating network architectures
  • Developing guidelines for the evaluation of communication equipment
  • Developing guidelines for the installation of communication equipment
  • Preparing specification sheets and requirements catalogs
  • Evaluating necessary network components
  • Reviewing the planning of networks
  • Installing networks
  • Reviewing analyses of new technologies for operational use
  • Reviewing the network documentation
  • Reviewing the updating of network documentation
  • Reviewing security and monitoring criteria
  • Implementing complex security and monitoring criteria
  • Reviewing network test concepts
  • Reviewing tests in networks
  • Assessing security threats and implementing measures
  • Reviewing existing safeguards
  • Analyzing measures to improve security
  • Reviewing deployment and operational policies for communication networks
  • Reviewing deployment and operational policies for communication networks

Education

  • Apprenticeship/baccalaureate
  • University
  • Higher vocational education and training

Requirements (1 to 4)

  1. Low knowledge / experience / competence requirements
  2. Increased knowledge / experience / competence requirements
  3. High knowledge / experience / competence requirements
  4. Very high knowledge / experience / competence requirements

Areas of competence

Personal competencies1234
Personnel management

Personnel management

  • Team behavior
  • Personnel management comp. 2
Communication

Communication

Ability to deal with conflict and criticism

  • Identify conflicts and develop solution strategies
  • Ability to constructively address and resolve communication issues and conflicts
  • Ability to deal with difficult situations
  • Ability to give feedback and deal with feedback
  • Ability to reach consensus

Ability to engage in dialog

  • Ability to lead dialog
  • Empathy and understanding
  • Interpersonal skills
  • Openness to differences in age, gender, religion, disability and nationality
  • Diplomatic
  • Persuasive
  • Dialectics (discussion and negotiation, conference management)
  • Rhetorical skills
  • Negotiation skills
  • Enthusiasm
  • Ability to inspire customers

Credibility and authenticity

  • Ability to act and appear credible and authentic
  • Verbal and non-verbal communication

Articulate

  • Appropriate written and oral communication for the target audience
  • Comprehensibility and clarity
  • Presentation skills
  • Moderation skills
  • Ability to lead talks and meetings

Information management

  • Information gathering
  • Information processing
  • Information transfer

Teaching skills

  • Conveying knowledge
  • Teaching and instructional skills
Self-management/personal conduct

Self-management/personal conduct

Motivation and commitment

  • Personal responsibility
  • Ambition, initiative, dynamism and commitment
  • Desire to play an active role
  • Work-life balance

Self-reflection

  • Self-awareness, in touch with own feelings
  • Self-control, ability to constructively classify one’s own emotions
  • Self-confidence and self-assurance

Technique

  • Task planning and prioritization, time management, established procedures
  • Systematic and disciplined approach
  • Planning and organization of your own workstation
  • Organizational skills
  • Ability to cope with stress, resilience
  • Deal with unforeseen events
  • Deal with complex situations

Willingness and ability to learn

  • Willingness and ability to learn

Personal skills

  • Appearance, impression, charisma
  • Self-assurance and self-control
  • Emotional creativity
  • Ability to empathize with others
  • Trustworthiness
  • Ability to draw connections
Social competencies

Social competencies

  • Sensitivity
  • Cooperative and tolerant
  • Capable of integration and teamwork
  • Collaboration with management
  • Willingness to share information
  • Self-discipline, high frustration tolerance, self-control
  • Sense of responsibility, conscientiousness, reliability
  • Respect and appreciation
  • Ethics, integrity, loyalty, credibility, solidarity
  • Win-win mentality
Design and problem solving

Design and problem solving

Innovativeness

  • Ability to develop visions and strategies
  • Ability to identify and seize opportunities
  • Ability to deal with areas of tension and contradictions
  • Openness and flexibility toward change

Problem-solving skills

  • Ability to identify and analyze problems
  • Ability to recognize complexity, think in terms of alternatives, synthesize
  • Systematic and structured thinking
  • Analytical, logical thinking ability
  • Strategic thinking and action

Decision-making skills

  • Ability to make decisions
  • Ability to manage decision-making processes

Ability to implement decisions

  • Ability to implement decisions
  • Willingness and ability to take risks (experiment)
  • Results-oriented action

Creativity

  • Ability to independently find solutions to problems
  • Imagination, intuition
  • Talent for improvisation
  • Creative ideas
  • Innovativeness

Focus on results

  • Focus on results and objectives
  • Ability to share and exemplify company values
  • Entrepreneurial thinking and action
Deal with complexity

Deal with complexity

  • Think in systems (analyze, abstract, structure, order, synthesize)
  • Categorize (differentiate between open and closed systems, between structural and behavioral complexity)
  • Separate system and environment (demarcation)
  • Form subsystems (divide a system into subareas)
  • Form groups (forming element clusters with like elements)
  • Network (represent relationships and interactions between elements, clusters, subsystems, etc.)
  • Visualize (create system, relationship, process, development, portfolio graphics, etc.)
  • Deal with uncertainties and probabilities
Abstract thinking ability

Abstract thinking ability

  • Convey abstract concepts (presentation of results, visualization techniques)
  • Envision the future
  • Links
  • Categorization, classification
  • Simplification, focus on the essential
  • Analogies, equivalences
  • Open-mindedness, creativity, willingness to experiment
  • Recognition of overarching connections
  • Think in models
  • Imagination
Business/position-related skills1234
Business, administrative and control processes as well as compliance

Business, administrative and control processes as well as compliance

  • Environment, market
  • Core processes of the company
  • Value chain of the company
  • Critical success factors
  • Process optimization, process quality
  • Business process reengineering
  • Process mining
  • Codes of conduct and legal aspects/obligations in ICT (copyright, contract, liability, procurement law, etc.)
Company policy/culture/organization

Company policy/culture/organization

  • Attentiveness
  • Reflection
  • Adaptability
  • Cultural sensitivity
  • Decision-making behavior
Business contexts

Business contexts

  • Budgeting
  • Finance and controlling
  • Accounting
  • Procurement (make or buy)
  • Supply chain management
  • Investments
  • Production factors
  • Product and market development
  • Marketing and sales, pricing
  • Communication
  • Value creation
  • Corporate strategies
  • Corporate policy
  • Stakeholders
  • Effectiveness and efficiency
  • Key performance indicators (KPIs)
Competitive situation in the sector

Competitive situation in the sector

  • Competitiveness
  • Understanding of the industry
  • Market models
  • Marketability
  • Generic strategies
Change in the business through ICT

Change in the business through ICT

  • Customer and stakeholder focus
  • Service orientation
  • Market orientation
  • Transformation
  • Navigation
Consulting and sales

Consulting and sales

  • Consultation process
  • Offers, quotations
  • Acquisition and conclusion
  • Pricing
  • Negotiation technique
Technical and methodological competencies1234
ICT management

ICT management

  • IT strategy
  • Information technologies
  • Potential improvements
  • Project portfolio
  • Best practices, benchmarks
  • Third-party services
  • IT governance
Project management

Project management

  • Team behavior
  • Project initialization
  • Project planning
  • Project handling
  • Project management support
  • Project problems
  • Project management concepts, methods and tools
Risk management

Risk management

  • Project risks
  • Risks during system operation
  • Risks of organizational units
  • Emergency scenarios
  • IT compliance
Quality management

Quality management

  • System tests/system checks
  • Configuration management
  • Quality assurance, quality assurance systems
  • Releases/upgrades
  • Metrology, test procedures
  • Process quality
  • Product quality
  • Effectiveness and costs of quality management
  • Customer satisfaction
Service design

Service design

  • Service design principles and methods
  • Service design processes
  • Service design technology-related activities
  • Service design organization (roles and responsibilities)
  • Service design implementation
Architectures

Architectures

  • Platform strategy
  • Service strategy
  • System architecture
  • Network architecture
  • Software architecture
  • Application architecture
  • Data architecture
  • Security architecture
Methodological competency

Methodological competency

  • Project management
  • Software development
  • Process description, presentation, measurement and improvement
  • Design of architectures
  • Testing
  • ICT security
  • Risk management
  • Quality management
Ergonomics and usability

Ergonomics and usability

  • Human-machine interface ergonomics
  • Interaction design, accessibility
  • User requirements
  • System analyses (user cases, user stories)
  • Contextual/online analyses and surveys
  • Information visualization and content structure
  • Layouts, design principles
  • Agile prototyping, mockup testing and assessment
  • Usability coaching (implementation)
  • Web analytics (usage verification)
  • Usable user manuals, e-learning content
ICT business administration

ICT business administration

  • Offers
  • Licenses
  • Contracts
  • Investments
  • Profitability
  • Value creation in business processes
  • Procurement of ICT systems and ICT services
  • Budgeting and billing
  • Cost estimate, cost control
  • ICT controlling instruments
  • Product and key account management
Organization

Organization

  • Organizational structure
  • Process structure
  • Strategic planning
  • Operational planning
  • Organizational weaknesses
  • Processes and structures
  • Reorganization
Information security

Information security

  • Security strategies and architectures
  • Security processes in the company
  • General security situation
  • Security cycle
  • ICT basic protection
  • Application, database, network and system security across various platforms and architectural models (e.g. cloud)
  • Security testing procedures
  • Data security and protection
  • Encryption method
  • Protection and security functions
  • Identity and access management
  • Information risk management
  • Regulatory requirements
Business and requirements engineering

Business and requirements engineering

  • Analytical and conceptual skills
  • Domain knowledge
  • Interview technique
  • Presentation of results
  • Workshop moderation
  • Clear presentation of complex issues
  • Simplification
  • Open-mindedness
  • Imagination
  • Process analysis and modeling
  • Planning, organizational skills
  • Modeling use cases
  • Value-added analysis
  • Working with stakeholders
Application engineering

Application engineering

  • Application architecture
  • Software architecture
  • Application development
  • Preparation and transitioning of systems to production
  • Software migration
  • Change management
  • Website/web applications
  • E-business application
  • Protection and security functions
Hardware engineering

Hardware engineering

  • Evaluation
  • Commissioning
  • Maintenance
  • Change management
  • Planning
Network engineering

Network engineering

  • Change management
  • Cross-platform services
  • Communication services
  • Network systems and architectures
  • Protection and security functions
  • Directory services
Service engineering

Service engineering

  • Service strategy
  • Services
  • Service levels
  • Problem management
  • Service requests
  • Change management
Data engineering/data management

Data engineering/data management

  • Data modeling
  • Data warehouse
  • Document management systems
  • Content management systems
  • Change management
  • Data management
Technical software engineering

Technical software engineering

  • Sensors, actuators
  • Controllers
  • Microprocessor applications
  • Real-time processes
  • Control and regulating systems
  • Real-time operating systems
Application operation

Application operation

  • Operation and monitoring
  • Support
  • Database systems
  • Performance and capacity
  • Migration
  • Configurations
Network operation

Network operation

  • Operation and monitoring
  • Support
  • Performance and capacity
  • Upgrades
  • Configurations
  • Infrastructure
Hardware operation

Hardware operation

  • Operation and monitoring
  • Support
  • Performance and capacity
  • Upgrades
  • Memory, scanners, printers, network components
  • Configurations
  • Infrastructure
ICT service operation

ICT service operation

  • Support
  • Problem management
  • Service requests
  • Archive, backup, restore and repair
  • Configurations
  • DB administration
  • Performance and capacity