Which professions have been eliminated over the years and are therefore neither further developed nor included in the ICT salary study?
Criteria for continuing career descriptions
Evidence of need by the industry (relevance is determined by company surveys)
Frequency of appearance in the swissICT salary survey
The level of detail is relevant and the main tasks in the career descriptions are very different from other descriptions
The career descriptions define profiles with specific describable tasks in the career fields: information and communications technologies (ICT), project management and organization
The climate has not changed significantly for an existing career description
The qualification profiles and examination regulations in the field of training have not changed significantly
Eliminated career descriptions
Career descriptions which no longer meet the criteria listed above have been eliminated. The career descriptions eliminated will be kept at their current status for reasons of continuity.
These are the following descriptions:
ICT customer advisor
ICT trainer
DC planner
Network architect
Webmaster
ICT user supporter
Project assistant
Project manager
Business analyst
Business engineer
Business architect
Webmaster [2017]
Synonyms
Internet planner
Internet specialist
Web system manager
Brief description
Planning, developing, maintaining, marketing and administering websites and web applications; contact person for technical problems, questions or suggestions about a website; ensuring the functionality and integrity of the Internet presence
Main tasks
Installing, configuring and maintaining systems for an Internet presence
Configuring and maintaining common Internet services
Ensuring the reliability, security, performance, availability, data protection, data security and processing security of Internet services and
Web applications
Monitoring compliance with standards and legislation
Supporting online marketing (e.g. through search engine optimization, evaluation of website activities, etc.)
Designing and implementing websites (structure, layout and design)
Integrating web applications
Optimizing the usability of websites
Creating and maintaining documentation (sitemap, publication procedure, etc.)
Ensuring the CI/CD-compliant implementation of websites
Evaluating, optimizing and further developing websites based on trends in ICT
Performing coordination tasks between system and network specialists regarding system and network security in network operation
ICT customer advisor / ICT account manager [2013]
Synonyms
Computer sales
ICT sales manager
Key account manager
Customer support
Pre-sales manager
Brief description
Taking responsibility for all sales activities related to ICT products and solutions; preparing market and customer needs; preparing market presentations of sales products and solutions; coordinating and monitoring sales processes
Main tasks
Preparing market and customer analyses
Preparing marketable solutions
Creating and maintaining the product portfolio
Creating and analyzing comparisons with competing products
Providing a basis for pricing
Conducting bidding phases
Conducting customer presentations and sales negotiations up to the conclusion of the contract and monitoring compliance with the negotiated terms
Post-processing of customer projects
Supporting customers and fostering business relationships
Acquiring new customers
ICT trainer [2013]
Synonyms
Lecturer
Instructor
Teacher
Speaker
Educator
Brief description
Planning, organizing, preparing, implementing and evaluating educational activities
Main tasks
Identifying training needs and formulating learning objectives and content
Analyzing, defining and planning training measures, independently and in cooperation with customers
Developing framework conditions, target-group-specific methods and didactic concepts Target-group-oriented design and implementation of training events using appropriate training methods, teaching media and materials
Creating, updating, maintaining and managing the required teaching materials
Designing and implementing courses and seminars including monitoring learning progress
Supporting, motivating and coaching participants during and after the learning process; analyzing learning difficulties and taking appropriate measures
Assessing the participants on the basis of their learning behavior and tests/exams; using different assessment methods to evaluate and improve the learning process
Recognizing, adapting and using new developments and trends in the respective field of training as well as in methodology/didactics
Ensuring your own practical foundation through periodic assignments in the individual subject areas
Advising on educational and subject-specific issues
DC planer / ICT planning specialist [2013]
Synonyms
HW/SW planner
Capacity planner
Brief description
Monitoring the use of resources in terms of required performance, optimal availability, capacity and quality; planing, designing and implementing service continuity policies and processes
Main tasks
Defining, designing and creating service continuity plans and management reports
Determining space, climate and energy requirements
Preparing budget and investment planning for the data center
Preparing short, medium and long-term capacity planning based on performance measurements, volume developments, performance forecasts and demand analyses
Identifying and documenting the need for hardware and software innovations based on service levels and cost specifications
Assessing new technologies and systems in terms of capacities and performance
Planning and preparing installations
Maintaining system documentation and system overviews (configurations)
Contributing to defining supplier policy
Network architect [2013]
Synonyms
Telematics specialist
Data communication specialist
Network designer
Telecoms engineer
Brief description
Planning and implementing telecommunications networks; ensuring proper functioning of all telecommunications services
Main tasks
Analyzing company and customer needs
Developing proposals for solutions
Planning and designing telecommunications equipment
Defining telecommunications architectures
Creating and monitoring the application and operational policies
Establishing and enforcing safety and monitoring criteria
Conducting evaluations
Negotiating with customers and suppliers
Integrating telecommunications into the overall solution (data and voice)
Managing projects for the deployment of telecommunications equipment
ICT user supporter [2013]
Synonym
ICT advisor
Brief description
Supervising, supporting and instructing users in solving problems related to information processing
Main tasks
Advising and supporting users in designing and implementing solutions
Developing concepts and solutions
Integrating standard software
Developing applications based on standard software or universal user software for personal use by individual users
Solving interface and conversion problems
Receiving and processing software problems and potentially initiating the necessary
escalation procedures
Advising users on procurement projects
Evaluating standard software and universal user software
Performing coordination tasks between users and IT departments
Project assistant [2013]
Synonyms
Project office supporter
Project secretary
Project management associate
Brief description
Supporting and assuming tasks within the scope of project management according to the instructions of the project management, with material responsibility lying with project management
Main tasks
Maintaining a central point of contact for all project participants (project secretariat)
Supporting the project management in processing projects/sub-projects
Performing project-related quality and resource management
Performing project controlling and informing the participants
Monitoring costs, deadlines and risks and in case of discrepancies informing the
project manager/sub-project manager; submitting proposals for correcting discrepancies
Tracking and monitoring rolling planning for the (overall) project manager
Coordinating dependencies/interfaces and monitoring progress in sub-projects
Coordinating and monitoring change and configuration management for the project
Performing communication, information and documentation tasks
Project manager [2013]
Synonym
Senior project manager
Brief description
Managing programs/projects; ensuring delivery in terms of cost, quality and timing
Main tasks
Analyzing and fleshing out the project idea; assessing project ideas with regard to feasibility, profitability, risks and success factors in consultation with the portfolio management
Preparing project proposals with objectives, resources, milestones, costs, expenses, procedure model, project structure plan, risk plan and project organization; transforming project proposals into a project order agreed with the client and approval of the same
Subdividing a program into projects or sub-projects and work packages and drafting related orders; evaluating sub-contractors and drafting contracts; planning the deployment of staff (defining responsibilities, performance targets, staff planning) for the program or related projects; recruiting, managing and assessing (qualifying) project staff
Defining project marketing and communication plan; ensuring project information; involving the client in project realization (maintaining relationships)
Establishing project-related quality assurance and implementing quality assurance measures; ensuring the quality of project results and arranging for their acceptance and approval
Using controlling tools to influence the behavior of project employees and external suppliers
Consolidating project status reports; identifying and justifying deviations from the overall plan (program); reporting according to the information plan and initiating any necessary measures
Tracking (monitoring) the risks and checking the effectiveness of the measures taken
Verifying, accepting, approving and integrating project results into the overall program
Preparing the final project report (time, cost, functionality, teamwork, achievement of objectives, use of the product/service) and documenting the learning effects/experiences from the perspective of the project team
Business analyst [2013]
Synonyms
Business organizer
Organizer
Brief description
Developing subject-specific organizational solutions; processing organizational problems with an emphasis on process organization and sub-tasks
Main tasks
Collecting, analyzing and evaluating business processes, structures and materials
Formulating orders and supporting the objective-setting process
Developing and assessing solutions
Reviewing and improving workflows and information flows
Supporting in planning and implementing organizational changes
Conducting evaluations, in particular in the field of materials
Supporting project management in the areas of quality assurance and project implementation
Advising the client on optimal workplace design, spatial planning and the use of materials
Continuous adaptation of the use of materials in existing complex organizational solutions to altered environmental influences and operational requirements
Developing business requirements/business cases
Preparing operational test procedures and test cases
Business engineer [2013]
Synonym
Organizer
Brief description
Designing operational processes and organizational structures according to business principles; creating conceptual solutions to business and functional problems; implementing the solutions
Main tasks
Identifying organizational weaknesses and demonstrating possible solutions; introducing organizational improvements
Executing the objective-setting process in the formulation of the order with the involvement of the relevant technical bodies
Assessing existing organizational solutions and their overall interrelationships, taking into account altered environmental influences and operational requirements
Developing and evaluating conceptual solutions, taking into account cost-effectiveness, quality and risks
Providing processes; initiating their implementation and management
Performing tests and user training courses as well as creating user manuals and documentation
Advising the client on organizational optimizations and their cost-effectiveness within the personal area of responsibility
Creating conditions for more efficient control of work steps, information and material flows
Designing company processes, taking into account social aspects (team building, ability to manage conflicts, willingness to compromise)
Managing high-complexity projects, project programs and project portfolios (multi-project initiatives)
Organizing and managing the implementation of the solution
Complying special legislation (e.g. data protection, data security, money laundering, insider trading, etc.) and compliance (e.g. corporate governance) in project work
Business architect [2013]
Synonyms
Organizational advisor
Organizational consultant
Management consultant
Business developer
Business developer (business development manager)
Brief description
Advising and supporting the company regarding strategy, organization, resource allocation, project management and business administration; developing complex project procedures and implementing solutions
Main tasks
Advising and supporting the company in strategic and operational planning
Supporting management in opinion-forming and decision-making
Advising the company on designing optimal processes and structures
Preparing and evaluating studies and concepts for rationalization or reorganization projects
Carrying out or evaluating economic calculations, taking into account economic, environmental and social components
Advising the company on existing and new projects
Coordinating and aligning different interests with their holistic objectives
Advising on conflict management (mediation)
Advising on defining the methodological approach
Implementing business strategies for optimizing internal processes in the company