- Synonymous designation: IC advisor
- Job group: Operation (run)
- Job number: 56
- Junior (S1)
- Professional (S2)
- Senior (S3)
- Expert (S4)
- Senior-Expert (S5)
- Lower management (M1)
- Middle management (M2)
- Higher management (M3)
- Upper management (M4)
Professional Tasks
- Advising and supporting users in the conception and implementation of solutions
- Developing concepts and solution proposals
- Integrating standard software
- Developing applications based on standard software or universal user software for personal use by individual users
- Solving interface and conversion issues
- Receiving and processing software issues and initiating the necessary escalation procedures
- Advising users on procurement projects
- Evaluating standard software and universal user software
- Performing coordination tasks between users and IT roles
